Refund policy
Return & Refund Policy
All Lev Or Heritage Israel products are made to order and printed locally throughout Israel.
Due to the made-to-order nature of our products, we currently do not accept returns or exchanges for:
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Change of mind
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Incorrect sizing selected by the customer
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Accidental orders
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue.
If approved, we may offer:
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A replacement item
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A refund
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Store credit
Lev Or Heritage Israel reserves the right to assess all claims on a case-by-case basis.
To request support regarding an order, please contact:
Lev Or Heritage Israel
PO Box 1985 Taylors Lakes Melbourne 3038, Victoria Australia